Bilingual IOP Recovery Advocate (Dallas, TX)


  • Provides patient supervision in a safe, therapeutic setting.

  • Utilizes and promotes the appropriate treatment model with all patients. Conducting appropriate interventions and providing support.
  • Observing and documenting relevant patient information and behaviors. Ensuring communication lines between all departments (clinical, medical, culinary, administrative?etc)
  • Ensures that patients adhere to the day-to-day program schedule while providing scheduled group services to patients.
  • Maintains accurate documentation in electronic healthcare record, staff log, charts, medication log, facility forms, and/or other reports in a timely manner.
  • Supervises patients in the self-administration of medication and documents appropriately ? complete medication inventories under the supervision of the nursing department.
  • Provides safe, timely, and supervised the transportation of patients to off-site appointments or activities
  • Conducts and documents patient checks and counts.
  • Conducts routine facility checks to ensure facility safety and security. Including patient and property searches
  • Conducts and documents urine testing
  • Adheres to and promotes the Phoenix House mission and values. Acts as a role model for others.
  • Assumes lead duties for shift(s) as assigned
  • Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time
  • Attends and participates in program and all staff meetings
  • Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others
  • Other duties as assigned


  • High School diploma or equivalent required
  • Relevant work experience is preferred
  • Must maintain a valid Texas Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy


  • Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE For? Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-Thinking
  • Proficiency in MS Office systems
  • Ability to utilize an electronic healthcare record
  • Establish and maintain effective working relationships with others
  • Communicate effectively with others both orally and in writing
  • Ability to work effectively in a fast-paced changing environment
  • Ability to establish and consistently enforce appropriate boundaries with patients
  • Ability to model positive behavior and demeanor
  • Understanding of addiction, co-occurring models, and treatment modalities
  • Understanding of patient development and family systems
  • Excellent time management and organizational skills
  • Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
  • Skills and ability to engage and develop a rapport with patients and families of various backgrounds
  • Bilingual in Spanish preferred