Chief Executive Officer, Shawna R. Morris, MPA, FACHE
Ms. Morris has 26 years of experience in healthcare and behavioral health organizations. Prior to joining Phoenix House, she was Vice-President for Mental Health Services at Burrell Behavioral Health in Missouri, where she expanded wraparound services for adults, enhanced addiction treatment services, and was instrumental in the expansion of eating disorder services and collaborations with primary care providers. From 1997-2014, she held a variety of positions at the Menninger Clinic in Houston, Texas, ranging from the Director of Marketing and Business Development to Chief Operating Officer. In her role as COO, Ms. Morris was accountable for creating and executing the Clinic's strategic plan and building successful internal and external business relationships. She earlier served in high-level management positions at ValueMark Healthcare Systems, Inc. and Human Affairs International, Inc.
A fellow of the American College of Healthcare Executives since 2013, she graduated from the University of Kansas with a Master of Public Administration in 2002 and received a Bachelor of Science in Communications and Psychology from Grace College.
Brian Cropp joined Phoenix House in October 2016 as the Regional Director of Human Resources. In January 2018, he was promoted to the Vice President of Human Resources. He currently oversees all aspects of Human Resources for Phoenix Houses of California and Phoenix Houses of Texas.
Mr. Cropp has worked in Human Resources for over 15 years. He has held an executive level role for over 7 years. Mr. Cropp has worked in the nonprofit sector for 12 years providing Human Resources leadership in organizations that serve children and families. He is currently in his MBA program and holds a Bachelor???s degree in Business Management and several Human Resource certifications including PHR, PHRca & SHRM-CP.Mr. Cropp is a member of the Society for Human Resource Management (SHRM) and the Professionals in Human Resources Association (PIHRA).
Crystal Waddell, Program Director, holds a Master's degree in Health Care Administration and is an Advanced Certified Prevention Specialist, with over 17 years of experience in the prevention field. She became the Director of the Phoenix House of Texas Prevention team in February 2017; having previously served as Prevention Supervisor at Phoenix House in 2002-2015. Her nonprofit management experience also includes positions at Harris County's Residential and Treatment facility, Young Men About Change (YMAC) and Women Helping Ourselves, (WHO-A), where she was responsible for planning, organizing, directing, controlling the management and service delivery and related administrative and support activities; as well as ensured compliance with program standards and contract requirements.
She has years of experience working in the residential, juvenile, public and charter school setting servicing youth and adults throughout the city of Houston. With her dedication to the individuals that she serves, her goal is to increase awareness of the dangers that are associated with drugs and alcohol and give the community resources that will equip them to live a healthy lifestyle.
Drew Dutton, M.Ed., LCDC, LPC, brings to Phoenix House both personal and professional experience in the field of adolescent addiction counseling.
Drew's interest in counseling began after his time in residential treatment as a teenager, and he decided to help others in the same way that he'd been helped. He completed a bachelor's degree in education, became a certified physics and chemistry teacher in the process, and earned a master's degree in Counseling from Texas Christian University.
Drew has worked in the field of substance abuse treatment since 2011, developing new and innovative multi-family group, aftercare, parent education, and residential treatment models and approaches. Drew is a firm believer in quality improvement and has overseen incredible advances in innovative patient care and improved patient outcomes.
Drew Joined Phoenix House in 2013 as the Clinical Manager. At Phoenix House, Drew has worked to build a treatment model that focuses on strengths, solutions, and uses hands-on, experiential learning. Drew is the co-author of the I CAN model utilized across Phoenix House of Texas. Drew has also served as the Dallas program director and Texas regional director.
Drew maintains his passion for education as a certified physics/chemistry teacher for grades 8-12 and serves as an adjunct professor teaching addictions counseling at Texas Christian University.
When not at work, Drew teaches and plays guitar and enjoys spending time with his wife, Jennifer, and yellow lab, Maverick. He loves his Horned Frogs and is often spotted wearing TCU purple.
Megan Olson is a Licensed Chemical Dependency Counselor and a Licensed Professional Counselor who has been working in the substance abuse field, specific to adolescents, since January 2014.
Megan knew she wanted to be a counselor while completing her Bachelor degree in Psychology from the University of Arkansas. Megan then received her Master degree in Professional Counseling from Texas Christian University, where she studied the solution-focused brief therapy approach that she utilizes within her counseling experiences at Phoenix House.
During her time at Phoenix House, Megan has served a variety of positions such as a Community Support Specialist, Counselor, Residential Coordinator, Clinical Supervisor, and now Program Director. As a result of serving in so many positions at Phoenix House, Megan is able to manage a program that allows her to supervise the unit more productively and effectively due to appreciating and understanding the variety of roles and talent it takes to ensure a thriving and positive treatment environment.
Megan emphasizes the importance of health and wellness with the clients at Phoenix House and maintains this as a priority in her own life by exercising each day and eating well. Megan also emphasizes the importance of healthy relationships in her clients??? lives and demonstrates this in her personal life through spending time with family and friends.
???The thing I appreciate
most about Phoenix House is the culture of the residential program. Clients are
offered a safe and caring environment during a very difficult time in their
lives. Clients are surrounded by resources and constant support throughout
their day and treatment stay.???
Kelly Aubry is a licensed professional counselor and has been working in the field of adolescent treatment since 2005. Kelly, who received her Master of Arts in Counseling from St. Edwards University in 2009, has worked in multiple residential and inpatient environments and has experience treating psychiatric, behavioral, and substance-related disorders.
Kelly originally wanted to go into the field of physical therapy but fell in love with the field of psychology when she took an introductory course during her first semester in college. While she was still in college, she worked as direct care staff at San Marcos Treatment Center, a center that provides mental health evaluation and treatment to adolescents with behavioral, neurodevelopmental, or neuropsychiatric problems.
"I decided I wanted to broaden my experience while still working with adolescents," Kelly says, so she turned to Phoenix House Academy in Austin and was hired as a residential counselor in 2009. Phoenix House Academy provides residential and outpatient services for male and female adolescents who struggle with substance and co-occurring mental health problems. Since the adolescents at Phoenix House Academy have mental health diagnoses, Kelly provides valuable clinical expertise with her background in mental health evaluation and treatment.
Kelly worked as a counselor and in admissions before becoming clinical manager in 2012. She supervised all of the counselors and the clinical services in treating chemical dependency and mental health issues. "No matter how difficult or how stressful it gets, the Austin team, both management and clinical, are really great," she says. "We're able to work together and support each other and be there for the kids."
Now, as Director of Residential and Outpatient Services, she supervises a great team of professionals and coordinates care for many clients in different settings. Kelly ensures that client satisfaction and customer service are valued by all employees.
Despite the many changes in the health care industry, Kelly's team works to ensure that clients are receiving the same high level of care, and the team advocates for clients who are relying on health insurance so those clients are able to access the services they need. Kelly sums it up, "I love my job, I love what we do, and I love the people we work with."
Stefanie Kutra has a master's degree in marriage and family counseling and has been working with Phoenix House as an outpatient counselor since 2011.
As a teen, Stefanie benefited from the expertise of her own school counselor and found that she loved the social aspect of helping people and families. When she considered going into business or engineering like her parents, she said, "I never thought it really fit with me. When I discovered the field of counseling, I just loved it from day one."
Stefanie earned her bachelor's degree in psychology from the University of Houston in 2008 and then went on to complete her master's degree in marriage and family counseling with University of Mary-Hardin Baylor in 2011. She completed counseling internships at the Community Life Center and at two adult state prisons, where she worked with both male and female clients. Stefanie gained experience in group therapy, individual counseling, outpatient care, and treating issues like grief, family conflict, and substance abuse.
By the end of 2013, Stefanie will complete the requirements for her license in chemical dependency counseling and her marriage and family therapist-associate licensure. She has also received training and certification in Cannabis Youth Treatment and adolescent mapping, a treatment method that redirects teens' negative thoughts and identifies barriers to treatment.
Stefanie first came to Phoenix House as a call center coordinator in 2011 and soon transitioned into the role of outpatient counselor with Phoenix House Outpatient and Prevention Services in Houston. "I loved the whole philosophy and mission of Phoenix House, as a nonprofit helping others," Stefanie says. As an outpatient counselor, Stefanie conducts full substance abuse assessments with clients and their families, collaborates with clients to help them with their specific needs, develops plans to reach treatment goals, and does group and individual counseling with both adults and adolescents.
Stefanie's work is motivated by the clients' own passion to change: "I can think of clients in each program that have come in here lost, maybe relapsed, and having a really tough recovery. But they finish with this sense of new hope that they can have an awesome, strong life without drugs and alcohol." One client, a single mother, went through Phoenix House's specialized program for women, and was able to improve her parenting skills and create boundaries in family relationships, Stefanie recalls: "From the time she walked in here and I did her assessment to when I printed her certificate, I could see a huge difference."
Stefanie is a member of both the American Association of Marriage and Family Therapy and the Texas Counseling Association. In addition to her work at Phoenix House, she has also volunteered at Bay Area Counseling for Drugs and Alcohol in Houston and at local animal shelters. Stefanie believes in a solutions-focused therapy: "There are solutions out there. You can always look back on the past and put yourself down but there are always ways of making things work."