Recovery Advocate Supervisor (Austin, TX)

Recovery Advocate Supervisor

(Full-Time) Reporting to the House Manager, the Recovery Advocate Supervisor is responsible for assisting in ensuring the safety, security and efficiency of facility and support staff for assigned shift/team.


  • Variable - Daytime, Evening, Overnight, and Weekends


  • Participates in the interviewing and hiring of Recovery Advocates (all shifts). 
  • Provides day-to-day supervision of all Recovery Advocates and adolescent clients in a therapeutic community.  Provides spontaneous and unscheduled attendance and review of all treatment components.
  • Assists the House Manager to ensure the safety, security, and efficiency of the facility at all times.  Conducts contraband searches in accordance with policy and procedures
  • Provides client supervision in a safe, therapeutic setting.  Documents room/bed checks and facility checks as required by policies and procedures.
  • Supervises clients in the self-administration of medication and documents appropriately as needed.  Ensures all required medication reconciliations are completed and performs daily checks to prevent medication errors.
  • Participates and facilitates the occurrence of shift change.  Ensures that all occurrences/incidents are documented appropriately, facility and cabinets are secure, supplies are stocked for next shift, and that all keys and other property are accounted.  Reports and checks for damages, safety issues, or other program/facility concerns.
  • Assists in scheduling fire, tornado, and all other required drills per facility licensure and documents as appropriate.
  • Assists with and conducts investigations of major incidents in the community as necessary. 
  • Assists with staff scheduling to ensure adequate direct care staffing to provide support and security to the treatment community within state and federal compliance guidelines. 
  • Promotes, utilizes, and assists the House Manager with training staff on the treatment method for adolescent substance abuse treatment.  Provides on-the-spot job support and training of staff in the utilized model.
  • Adheres to client safety ratio requirements and flexibility with scheduling  



  • High School Diploma or equivalent
  • Two years' experience working with youth, preferably in a residential treatment setting
  • One-year supervisory experience
  • Must maintain a valid Texas Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy


  • Understanding of client safety ratio requirements and flexibility with scheduling requirements 
  • Proficiency in MS Office systems
  • Ability to utilize an electronic healthcare record
  • Establish and maintain effective working relationships with others
  • Communicate effectively with others both orally and in writing
  • Ability to work effectively in a fast-paced changing environment
  • Ability to establish and consistently enforce appropriate boundaries with patients
  • Ability to model positive behavior and demeanor
  • Understanding of addiction, co-occurring models, and treatment modalities
  • Understanding of adolescent development and family systems
  • Excellent time management and organizational skills
  • Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
  • Skills and ability to engage and develop rapport with patients and families of various backgrounds
  • Bilingual in Spanish preferred

Job Location: Austin, TX

Job ID: 26