Reporting to the House Manager, the Recovery Advocate provides supervision to patients and facilitates deliverable services while ensuring execution of program policies and procedures as well as staff and patient safety measures.
- Variable - Daytime, Evening, Overnight, and Weekends
- Provides patient supervision in a safe, therapeutic setting.
- Utilizes and promotes the appropriate treatment model with all patients. Conducting appropriate interventions and providing support.
- Observing and documenting relevant patient information and behaviors. Ensuring communication lines between all departments (clinical, medical, culinary, administrative…etc)
- Ensures that patients adhere to the day-to-day program schedule, while providing scheduled group services to patients.
- Maintains accurate documentation in electronic healthcare record, staff log, charts, medication log, facility forms, and/or other reports in a timely manner.
- Supervises patients in the self-administration of medication and documents appropriately. Complete medication inventories under supervision of nursing department.
- Provides safe, timely, and supervised transportation of patients to off-site appointments or activities
- Conducts and documents patient checks and counts.
- Conducts routine facility checks to ensure facility safety and security. Including patient and property searches
- Conducts and documents urine testing
- Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all trainings on time
- Attends and participates in staff meetings
- Adheres to and promotes the Phoenix House mission and values. Acts as a role model for others.
- Assumes lead duties for shift(s) as assigned.
- High School diploma or equivalent required
- Must maintain a valid Texas Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy
- Licensed Chemical Dependency Counselor (intern) licensure preferred
- Relevant work experience is preferred
- Proficiency in MS Office systems
- Ability to utilize an electronic healthcare record
- Establish and maintain effective working relationships with others
- Communicate effectively with others both orally and in writing
- Ability to work effectively in a fast-paced changing environment
- Ability to establish and consistently enforce appropriate boundaries with patients
- Ability to model positive behavior and demeanor
- Understanding of addiction, co-occurring models, and treatment modalities
- Understanding of adolescent development and family systems
- Excellent time management and organizational skills
- Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
- Skills and ability to engage and develop rapport with patients and families of various backgrounds
- Bilingual in Spanish preferred
Job Location: Dallas, TX
Job ID: 19